Dear Mr Morrison

I write to thank you and your team for once again making the purchase of my new Mercedes-Benz effortless and an enjoyable experience.

Your Senior Sales Professional, Leigh Brown assisted throughout the process. He understood I was looking to replace my existing vehicle with one that had real appeal to me. I settled on the C63 Coupe, which I am now thoroughly enjoying.

Your Finance Manager, Paul Ingersole also looked after the finance on the vehicle at a very competitive rate. Once again, this part of the purchase was made effortless.

Upon my new vehicle arriving in Australia, Leigh kept me advised of its progress through customs and then to your showroom. Upon arriving, to take delivery, Leigh took the time to explain all of the vehicles AMG features in a very professional way.

In summary I complement you on the professionalism of your team and particularly want to thank Leigh Brown for his assistance with my purchase, I am completely satisfied. Morrisons, particularly Leigh, will be my first call when purchasing my next vehicle and I have no hesitation recommending Morrisons to my friends and colleagues.

Regards
Stuart Vaughan, February 2012.

Leigh Brown was very informative and provided impeccable customer service so that making the decision to buy a Mercedes was simple. I’m thrilled with my new car!
Jenny Lim, February 2012.

Ever since a little boy, I have been drawn to the ‘pointed star’. I have been impressed by the extremes that Mercedes goes to, such as the original silver arrows that had no point so as to save weight to qualify for racing. I am fortunate enough now to have my own Mercedes, which I already love. Thank you to Leigh for servicing us well and getting my personal Mercedes journey off to a great start.
Jason Lawer, January 2012.

Thank you Morrison Motors for making my vehicle purchasing such a pleasant experience. Leigh Brown attended graciously to my wife and my every need. He showed us courtesy and explained the product carefully so that I could understand what I was purchasing. Since my first S-Class purchase in 1959, I have never experienced the like of this. Would I return to Morrisons? You bet I would!
Keith J Walters, January 2012.

William got it right the first time! He listened to my needs and was responsive to the comments and questions of my family members. His service was great!
Rulti Neumann, January 2012.

I enjoyed greatly the experience of dealing with Morrisons.
Graham Jackson, October 2011.

Alex Ferrando was a very professional and efficient salesman. He was courteous, knowledgeable and understanding of my limited knowledge. Whilst enthusiastic he did not harass me into purchasing.
Dianne Therese Burk, September 2011.

I am very impressed with the customer service and professionalism shown by all the staff that I had the pleasure of meeting at Morrisons. Special thanks to Georgina Berry & Leigh Brown I am sure to use Morrison again in the future.
Chris Randall, September 2011.

Our Sales Representative, Chris O’Brien was exceptional. He was knowledgeable, informative, respectful, courteous, so easy to deal with and very professional. This is our first Mercedes and therefore we are yet to see what is in store, but we look forward to many roads well travelled.
Joanne Rhook, June 2011

We have been clients of Morrisons for some time now and we have had good experiences in the past. So when it came to purchase two new vehicles and trade in our existing ones we went straight back. It was an absolute delight to deal with Chris O’Brien. Morrisons are proud of their customer service and we acknowledge that the customer experience has always been enjoyable. If this continues we are sure that our relationship will evolve for many years to come!
Pierre & Jennifer Fenech, June 2011

I am writing to express my appreciation for the assistance extended to myself when I started a recent adventure of purchasing a new vehicle from Morrisons. The people entrusted with my enquiries were helpful and thoughtful in every way. The professional attitude of Chris O’Brien as he went through the explanation to your new employee Sarah-Jane Dawson was a pleasure to watch, he would be a valued employee in any job. My purchase of a smart was treated with the same professionalism as if I was buying a $245,000 Mercedes-Benz and I would not hesitate to recommend your dealership to anyone. Mr Morrison, your dealership and employees were attentive in their actions and impeccable in their appearance. You have a very competent team and I was pleased to have dealt with them.
Robin Tetley, June 2011

I would like to thank Leigh Brown for his exceptional service from the first day I test drove until his follow up call 2 weeks after I picked up my Mercedes. He has been professional, courteous, extremely knowledgeable and a credit to Morrisons.
Leigh Brown, May 2011

Having taken delivery of my third Mercedes-Benz, the second I have purchased from Morrisons, I am reflecting on the exciting and special day I’ve had made all the more memorable because of the Sales Professional who has looked after me since I walked into the showroom. The gentleman’s name is Alex Ferrando, who has at all times been helpful and pleasant with a good balance of personality and Mercedes-Benz knowledge. He quickly became someone you could trust and have confidence in. If Alex said it was going to be done at a certain time, sure enough, it was and he kept me informed at every step. Mercedes-Benz and Morrisons are very fortunate that Mr Alex Ferrando is representing you. And Alex, thank you. It doesn’t seem adequate, yet, sincerely, thank you.
Peter Carne, May 2011

Great old fashioned service from a person who really knows his product. Alex Ferrando, Sales Professional was a pleasure to deal with and I would like to congratulate him for such professionalism.
Patricia Watson, March 2011

I am thrilled with my Mercedes-Benz B200 and with the help and assistance I received from Leigh Brown and all the staff at Morrisons in Chatswood. Leigh made the whole car buying and trade-in experience extremely painless!
Belinda Salmon, March 2011.

Purchasing my Mercedes-Benz from Morrisons and dealing with Senior Sales Professional, Leigh Brown has exceeded my expectations. We have purchased new Mercedes-Benz vehicles from a number of other dealerships around Australia including Toorak, Irelands Cairns, G-Brothers Mona Vale and Morrisons – congratulations Morrisons you’re the best.
Lynette Bruming, March 2011.

I have great pleasure in saying that I was completely satisfied in my dealings with Leigh Brown and Morrison Motors. Leigh put together a fantastic deal and the car is satisfactory in every way. Thanks.
Rob Meek, March 2011.

We responded to an email featuring a number of Demonstrator models, including an ML 350 CDI. I called Sales Manager, Michael Cole who arranged to meet us on the Saturday and we were greeted by Sales Professional Michael Saunders and the process began. As per our previous experiences at Morrisons we were treated with the utmost professionalism. And to our joy we were able to purchase the new M-Class and were able to drive away all within 2 days. All aspects of the purchase were totally stress free. Thank you Michael and Michael.
Damian and Fiona Brennan, March 2011.

Alex Ferrando was a pleasure to deal with. He made my decision a very easy one and he was very knowledgeable and efficient.
Emma O’Brien, December 2010.

My recent purchase of a Mercedes-Benz from Michael Saunders was such a wonderful experience. It was for my daughter’s 23rd birthday and Michael was so obliging, helpful and thoughtful through the process to produce a happy occasion. The car met all of our expectations and was immaculately presented. Many, many heartfelt thanks.
Jennifer Yerbury, C-Class, July 2010.

We are thrilled with our ML350! After purchasing our first Mercedes from Chris O’Brien we had no hesitation in purchasing a second from him. He was professional, knowledgeable, understanding (we have young kids) and a pleasure to deal with. He organised numerous test drives, swapped over car seats, discussed colours, options and the safety of the vehicle. We will recommend Chris to our friends and will return ourselves when the time comes!
Michelle and Chad Barton, M-Class, July 2010.

I just wanted to say thank you. From the moment I started to talk to Leigh Brown about my new car, he provided unbelievable service. The whole Morrisons team helped out when we had a few issues with a prior finance arrangement and handled the matter professionally and proactively. I was extremely happy with the whole experience and love the car.
Peter Brecht, E-Class AMG, July 2010.

I received fantastic service from Leigh Brown who is a gentleman in all respects. Could not have done anything better. E63 AMG is a fantastic car, thanks to Leigh for everything. Your ability to connect with customers is fantastic.
Phillip Clifton, March 2010.